Sign in required

You need to sign in to upload and parse files.

NOT_AUTHENTICATED

Symptoms

  • You were signed in, worked for a while, and the upload suddenly asks you to sign in.
  • Signing in appears to succeed but the next upload asks again.

Likely causes

  • The session expired. Symbol extraction is tied to your account, so the request is rejected once it does.
  • Cookies are blocked or cleared on close, so the session never survives a reload.
  • A private window or a strict-tracking-protection profile is discarding the session cookie.

How to fix it

  1. Sign in again and retry

    The file you dropped is kept through the sign-in redirect, so the upload resumes on its own once you are back.

  2. Allow cookies for this site

    If sign-in never sticks, the session cookie is being dropped. Allow cookies for the site and avoid "clear on exit" for it.

  3. Try a normal window

    Private windows and hardened profiles discard the session as soon as the tab group closes.

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